Spas & Hot Tubs
Looking to purchase a Spa or Hot tub, or perhaps upgrading one you currently own? Many people use the internet to research their hot tub, spa or swim-spa purchase, but are you wise to purchase one online?
Consider the facts below:
It is a sad fact that many 'local' hot tub showrooms have closed down - casualties of the current economic climate. Indeed, not just 'individual' local businesses but companies such as Hot spring & Sundance, the largest of the national chains have also fallen by the wayside. The perceived 'safe-choice' of buying from the local hot tub dealer has left a bitter taste in the mouths of many customers now left without a warranty, backup or supplies.
The lower overheads and wider customer base of professional online retailers has proven to be a godsend in these inclement financial times; the failure rate of businesses trading online is miniscule in comparison to that on the high street. Better pricing has always made buying online a tempting option, but perhaps the attraction of 'local service' has ultimately persuaded buyers away from the net? Now IS the time to buy online and enjoy the better pricing available AND the comfort of knowing that the company you purchase from is still likely to be in business when you need service! But do consider the next paragraph most carefully.
Unfortunately, the reality is that a vast majority of on-line retailers selling spas & hot tubs cannot provide a proper after sales service; they simply 'hope' that there won't be any issues that they can't resolve over the telephone! It really is absolutely crucial that your supplier does provide a genuine on-site, national after-sales service; you can't post a hot tub back for repair! We do provide such service through a team of service engineers looking after many hundreds of tubs - literally from one end of the UK to the other. The team will be responsible for delivering & installing your spa and covering your 3 year parts & labour on-site warranty.
Rest assured that with SpaMaster you are in safe, reliable hands whether you purchase a packet of test strips or a new swim-spa.
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Tel: 0333 6666 294 
Fax: 0333 6666 295
Email: contact@spamaster.co.uk